The Art of Assertiveness

I hate saying “No.” I hate the feeling of disappointing someone I care about. I hate the feeling that I might be letting others down because I can’t jump right in and help out. I hate being put on the spot and the feeling of being pressured to do something I just don’t have time to do. But you know what I hate worse? Weaseling out of something I shouldn’t have accepted in the first place, because I knew damn well that I didn’t care enough about it and/or didn’t have the time to do it!